Frequently Asked Questions
What are the Payment Options?
We accept different Payment Options such as PayPal, credit/debit cards, Payoneer Account, G pay, and more.
What is your Refund Policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Do you offer gift cards?
How, customers can use their gift cards will depend on the technology that you use to run your business. For example, will the gift cards be redeemable online, as well as in the store? If customers can use their cards online, you’ll need to tell them how. You should also make sure to state that cards are redeemable for merchandise or services only and not for cash, except as required by law.
Privacy Policy
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
The purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
Disclosure for a business purpose: shared with our processor Wix.com.
Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, PayPal, Payoneer)
Email address, and phone number.
Purpose of collection: to provide products or services to you, to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor Wix.com
Customer support information
Examples of Personal Information collected:
The purpose of the collection: to provide customer support.
Source of collection: collected from you.